I havent found any other workaround to this other than restarting the wacom service or the computer. It could be the cintiq drivers, because I didn't have such issues with an intuos. This means that I usually have to close everything and restart the wacom service. In my case, this happens usually if the computer has been idle for some time and goes to standby, or some other glitch occurs, but it affects the tablet's performance systemwise.
I do not think it has anything to do with Krita though, rather it is a wacom cintiq issue. It is an old 21UX cintiq on windows 10, but the problem seems to persist with newer models like your tablet. Odysseus-art wrote:I have been using a cintiq for some time now, and I also get this issue from time to time. nothing else on the right click menu and the docked color picker also doesn't work. the only other thing that acutally worked with the pen was the right click menu's color picker. if only using my mouse, even if cintiq is connected and using on the Cintiq screen it works fine, its just the pen that locks to the canvas, i can select a different brush with mouse then go back to pen, but as you can imagine that is a horrible way to work. everything is up to date and works fine except in krita. now when nothing has changed it has broken. The stupid thing is it worked fine last week, no problems.
i haven't changed anything since and even re downloaded krita and portable version and it still happens. I looked through all the settings and found nothing that would make this a thing, i don't know why it would be a feature anyway but if it is, i cant find a way to disable it. the buttons on my Cintiq worked fine throughout but could not select the radial menu of that with pen. opened up another drawing software, no issues, reopened krita, locked again. i closed krita, started working again perfectly fine. if krita was open at all on my PC, i could not use the tablet pen unless i was in the canvas where i can draw in krita. went to change the brush and the pen would not select it, i tried selecting other things and nothing, tried closing the program using the pen, nothing. just opened it up and started just scribbling with the first brush that was selected, fine. I installed the latest version of krita last week, and it was great, i messed about on my Cintiq 13 HD and it worked fine.
Krita Desktop version 3.0.1.1, Windows 10 (not anniversary), Wacom Cintiq 13 HD, GTX 970